Get in Touch With Us

This page explains how to contact the Non Gamstop Casinos editorial team, what we can help with, and what we cannot. We publish research-based guides about casinos not on GamStop, including Curaçao-licensed sites, for adults in the UK. If something on pdsprint.co.uk is unclear, out of date or wrong, we want to hear about it.

Information on this page was last checked on 30 September 2026.

How to reach the editorial team

We do not have a public contact form, email address or phone number to show on this page. Please use the contact option in the site header or footer if one is displayed there. We will not ask you to reach us through social media, messaging apps or any address that does not appear on pdsprint.co.uk.

If you are unsure whether a message is genuinely from us, treat it with caution. We will never ask for your casino password, card details or any identity documents.

What you can contact us about

• Corrections: a bonus term, payment method or licence detail that looks different from what you see on a casino's own site. Tell us the page, the casino and what you found.
• Review feedback: a suggestion for a topic or a casino we should research. Please note we can only rank the operators our publisher supplies.
• Reader experiences: information about how a casino handled verification, withdrawals or complaints. We treat this as one input, not as confirmed fact.
• Partnership and editorial enquiries: please say who you represent and what you propose. Commission or sponsorship does not buy a ranking position.
• Accessibility or technical problems with the site itself.

What we cannot help with

We are an independent comparison site, not a casino or a regulator. That means we cannot:

• Access, unlock or close your account at Betmica, Kikibet, Betninja or any other casino we cover.
• Recover deposits, release withheld winnings or act on your behalf in a withdrawal dispute.
• Guarantee a payout, a bonus outcome or the behaviour of any operator.
• Remove you from, or add you to, GAMSTOP.

For account problems, contact the casino's own customer support first. Keep screenshots, transaction references and copies of the terms that applied when you claimed the offer. If the operator's complaints process does not resolve things, check which licensing body is named in its footer and whether it runs a dispute service. Overseas licences, including Curaçao ones, generally offer weaker routes to redress than a UK Gambling Commission licence.

What happens after you write to us

1. A member of the team reads your message. We do not promise a fixed reply time, and busy periods may mean a wait.
2. For a correction, we compare your report with the casino's current terms and other verifiable sources.
3. If we confirm a change is needed, we update the page and revise the date on it.
4. If we cannot verify the claim, we may reply to say so rather than alter the page.

We cannot reply to every message individually, particularly general feedback.

How to make your message useful

• Name the page and the casino involved.
• Quote the exact term you are questioning, such as a wagering requirement, expiry date or withdrawal limit, and say where you saw it.
• Give dates, because bonus terms change often.
• Leave out passwords, full card numbers and identity documents.

If gambling is causing you harm

Casinos outside GAMSTOP are not covered by the UK's national self-exclusion scheme. If you have excluded yourself and feel tempted to use such sites, please stop and speak to someone first. GamCare offers free, confidential support through its National Gambling Helpline on 0808 8020 133. You can also keep GAMSTOP registered, use gambling blocking software and set deposit limits on your bank account. Gambling is not a way to make money or solve financial worries.

How we are funded

Non Gamstop Casinos may earn a commission if you sign up to a casino through links on the site. Commercial relationships do not decide our rankings, which rest on our research into terms, payments and licensing information. For how we assess operators, see our guide to trusted non GamStop casinos for UK players.

Before you write

Many questions are answered in our guides on wagering requirements, payments, withdrawals and licensing. You must be 18 or over to gamble. Check each casino's terms on its own site before you deposit, as offers and conditions can change without notice.